verizon, Make idiots every day
I got my bill from Verizon for local phone service in the mail today and it included a flyer regarding the new Verizon Freedom package. It includes a number to call, unfortunately the wrong number. The operators are apparently employees of Verizon, but cannot give me any information on the package being advertised. Hat’s off to the one that designed this campaign.
It should also be noted that the Verizon web page doesn’t offer much more help either. I eventually went to their Contact Us page, which asked me for my 12 digit account number. Since I couldn’t find my 12 digit account number on my bill, I clicked on the help link that was provided. It was a little less than helpful. Can you pick out the 12 digits that I am supposed to use?