No Need to Pay Attention
If you get a bill for a service you are not paying for, you should contest the charge immediately.
So I went back and checked my records, and found I’d been charged for at least as far back as a year (I was in the bummer tent after that, so I didn’t look further.)
How do you prevent this “travesty”? Pay attention! Read your bills!
Vonage is right and you, sir, are an idiot.
Response to the Consumerist post on Vonage Silently Adds “Optional” Feature, Refuses To Refund Your Money.