Online Changes Afoot at Wamu

February 7th, 2009 | Tags: , ,

Your online security is always a top priority with us. That’s why we are taking steps to increase the security of your account. With that in mind, we need you to change your Username.

There is absolutely nothing about “securing my account” in changing my account login. The next paragraph goes on to explain:

Over the next few weeks, your online account will move to Chase OnlineSM. We want to make sure this transition is as smooth and easy as possible for you. You’ll still have many of the online features you currently use, from managing your account to paying your credit card online.

So, the problem is my account user name is in use at Chase already. Why didn’t they just say that? Of course I know my account name at Wamu is in use at Chase–it’s in use by me.

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