A Credit Union Unclear on the Concept

September 12th, 2010 | Tags: ,

I got a card in the mail the other day saying that if I had 10 transactions in my checking account and if I signed up in time, I would receive $25 cash deposited to my account. To receive the offer I could either call, click or visit. Since they have some of the most unfriendly visiting hours, I decided to click. I think that was a mistake. After looking around the website, while both logged in and not, I finally decided to try the chat with an agent.

After about 20 minutes of waiting (after “Melissa” said she was ready to help me), I finally got the real answer:

> Okay – there is no real link but I can take your account number and send it to the appropriate party.

If there is no way for me to sign up on-line, why are you sending me there to sign up???

No comments yet.
You must be logged in to post a comment.