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November 19th, 2012 | Tags: , ,

I will never understand how some documents manage to make it out of peer review — apparently without people ever trying to actually perform the processes that are supposedly being documented. Like this gem, which came out today:

How do I login to the portal??
Once you reach the login screen, you need to enter a login ID and password to access the portal. Your login details depend on whether you have Windows 7 or you are still on an NT4 machine.

If you think I am complaining about having to know what kind of machine I am using, that is true, and misleading. The truth is a great deal simpler.

“Once you reach the login screen,” which you will never do, because we didn’t think it important to tell you how to find the link for the login screen…

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