The Best Customer Service
Being outside the USA has given me a new perspective on customer service—Americans put up with way too much bad stuff.
This evening, after eating dinner at [a cafe][1], I came into the restaurant at [the hotel][2] to talk to one of my co-workers. As I was leaving, one of the waitresses asked why I we were no longer coming down for the free continental breakfast. (I really would enjoy coming down, but the bus for work leaves at 7:30 now instead of 8:00, and since the restaurant doesn’t open until 7:30, we can’t make it down.)
So, to sum it up, the staff wanted to know why I was not longer taking advantage of their **free** service. That is customer service.
[1]: http://today.od.ua/buffalo/
[2]: http://www.hotel-continental-odessa.com/restaurant