Posts Tagged ‘rant’

The [TiVo](http://tivo.com) Support line has an interesting method to get people off the line when they are talking to a CSR. They put you on hold and make you listen to their hold music. Which is a voice that sounds just like the operator you were just talking to, on a 16 second loop. They […]

Friday, September 19th, 2008 at 00:33 | 0 comments
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At our team meeting at work last week, the team lead indicated that we have be spending money quickly: > Drunken sailor comes to mind. So this coming week, we will only be doing the “important tasks”. So why have we been doing all of this stuff in the past that isn’t important?

Sunday, September 14th, 2008 at 08:27 | 0 comments
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ShoutOn.com, “A Free & Reliable Link Exchange Service”, sent me an email today letting me know I could “Start your high quality, spam free, link exchange in minutes.” I could be one of the “early adapters to use our fully free in-direct link exchange services”. Yes, I could, if I was a complete idiot. My […]

Tuesday, August 26th, 2008 at 22:42 | 0 comments
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According to the ergonomics training at work this morning: “Select a handtool *without* sharp edges on the handle.” You know, I never would have thought of that. That’s nearly as useful as the advice that you take breaks in a temperature controlled environment if you’re working outside in the heat.

Tuesday, August 26th, 2008 at 12:21 | 0 comments
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If you’re trying to delete a message out of the Lotus Notes Webmail application, be sure to beware of the “the document has already been deleted” error: ![](http://plaidcow.net/moo/images/2008/08/document_deleted.PNG) If I am trying to delete a message, and it’s already been deleted, don’t show me an error. Just say “great” and get on with life.

Sunday, August 24th, 2008 at 20:42 | 0 comments
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[VitaCost][1] advertises “24/7 Customer Service 1-800-381-0759” right on the front page of their website. What they meant to say, is that outside of regular business hours, you can only place an order–they can’t actually do any customer service. At least they make the phone number easy to find–that should be worth something. [1]: http://www.vitacost.com/

Tuesday, March 4th, 2008 at 22:41 | 0 comments
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Error reporting can be one of the most difficult things bout programming software. You’re trying to tell the user that something went wonky, but not send them into an all out panic. This excellent example (of how not to do error reporting) comes from Microsoft Outlook: ![Error Dialog: “The item could not be moved. It […]

Sunday, December 23rd, 2007 at 07:52 | 0 comments
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Please, after reading the following image make the silly assumption that the CD’s in your cart can be bought for $3.99, for it is incorrect. ![399](http://plaidcow.net/moo/images/2007/12/399.jpg) In fact, many CD’s in your cart will be the exact same price as they were before you saw this sale bill, because that is what nice people we […]

Friday, December 21st, 2007 at 06:36 | 0 comments
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After ordering [our new cell phones][1] from [Lets Talk][2], they sent an email which said: > If you have ordered an activated phone, please check to make sure the cell phone number assigned is local to your service area. If not, call us immediately and we’ll help you get another number. By help they mean […]

Thursday, December 20th, 2007 at 07:16 | 0 comments
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Over past week I have been trying to call our pediatricians office to resolve a billing issue. Apparently, though the group of pediatricians is in my insurance network, the specific doctor (who is new) is not. So anything with that doctor’s name on it will be denied, while her examinations billed without her name (just […]

Friday, October 12th, 2007 at 05:47 | 0 comments
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